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Braves Global AS org. 917187525

E-mail: [email protected]

Common queries answered

Frequently asked Questions

How long does it take for me to receive my order?

We have two different shipping methos; Regular and express. So if you choose regular shipping it takes between 15 and 20 days. With express it takes around 3 to 8 days.

What is your return and exchange policy?

You can return the product within 14 days. You can NOT return earrings, these are considered “intimit” item since they go inside the ear.

How do I change my shipping address?

You can change your shipping address in your account or by contacting us at [email protected] If you don`t receive an answer from us with confirmation of address change within 24hours, please change in your account to guarantee the address change in registered.

How do I track the status of my order?

We will send you tracking number and update the order when there has been a change.

How do I receive customer support?

You contact us by e-mailing [email protected]

What do I do if I entered an incorrect shipping address?

Please see above answer to “change address”.

Do you ship to my country?

We ship to Norway, Denmark and Sweden.